Complete record with outcome [ ] and sub code [ ]

Command

CREATEHISTORYRECORDWITHTIMINGS

Image
Group Database
Section Create

Description

This command will perform the following actions:

  1. Create a history record with all the call timings up to this point
  2. Reset the script screen flow history
  3. Reset the script start time to now

Parameter 1

The outcome for the call

Parameter 2

The sub code for the call

 

Use

This function allows you to record more accurate timings, and an individual script flow for each contact that is processed during the workflow.

  • To save the current record and return to search screen you can use the following script:

  • To save the current record and load new record you can use the following script:

  • To save the current record and create blank contact record you can use the following script: