Select Skill

This pop-up screen allows you to select a skill which defines how campaigns within Infinity operate.

To access the Select Skill screen, select the following menu options:

This will bring up the Skill Selection dialog.

The dialog show a list of all the skills that you have been assigned grouped by Project.  Each Project can be expanded to show its Skills underneath it.

There are a number of icons alongside each skill which gives extra information about it:

Icon	Description
	This is an Inbound only skill
	This is a Blended skill
	This is an Outbound skill
	This skill talks to a real telephony server
	This skill is weighted to allow tasks to be blended from it and other weighted skills
	This indicates calls will be automatically answered for you
	This indicates the skill is running in complex mode which mean you will be given calls and tasks by the telephony layer automatically

Select the required skill and click the icon to load the CTI Toolbar.