Callmedia

This Engine Extension (EngineExtension.Callmedia.dll) allows interacting with the API provided by Callmedia using the following commands:

• Calls list management: The corresponding commands are usually used inside Workflow at the end of imports section
• Individual calls management: The corresponding commands are related more to managing individual calls, to be used inside regular script engine

Calls list management commands

• Allocate Calls List for CTI [ ], List [ ], Filter [ ], Paused [ ]: Allocates Calls List for CTI $P1:, List $P2:, Filter $P3:, Paused $P4:
• Allocate Calls List using [ ]: Allocate Calls List using $P1:
• Create Calls List on CTI [ ], Name [ ], Campaign [ ], Team [ ], Priority [ ]: Create Calls List on CTI $P1:, Name $P2:, Campaign $P3:, Team $P4:, Priority $P5:
• Get Calls List ID Where CTI = [ ], Name = [ ], Campaign = [ ], Team = [ ]: Get Calls List ID Where CTI = $P1:, Name = $P2:, Campaign = $P3:, Team = $P4:
• Remove Call List [ ] from CTI Server [ ]: Remove Call List $P1: from CTI Server $P2:

Individual calls management commands

• Create callback using [ ]: Creates callback using $P1:
• Remove callback by callID [ ] on server [ ] and campaign [ ]: Removes callback by callID $P1: on server $P2: and campaign $P3:
• Remove callback by diallerID [ ] on server [ ] and campaign [ ]: Removes callback by diallerID $P1: on server $P2: and campaign $P3:
• Update callback with callID [ ], set user [ ] on server [ ] and campaign [ ]: Updates callback with callID $P1:, set user $P2: on server $P3: and campaign $P4:
• Update callback with callID [ ], set date [ ] on server [ ] and campaign [ ]: Updates callback with callID $P1:, set date $P2: on server $P3: and campaign $P4:
• Get callbacks by diallerID [ ] on server [ ] and campaign [ ]: Gets callbacks by diallerID $P1: on server $P2: and campaign $P3: