Infinity Diary Control
This control is accessible through the Generic Control and it allows you to manage the e Diary bookings. It is linked to the Infinity.Diary.dll file in the Manage Components screen.
Clicking the white plus button on the left shows the "Add Booking" dialog box for booking a slot.
You can select the Date and the Owner and fill in the additional fields if required. Then click the Make Booking to attempt booking the selected slot. Two outcomes are possible:
- If the slot has already been taken by another agent (e.g. while talking to the customer) a message will be displayed and the diary view will be refreshed
-
If the slot is still free the booking will be confirmed
Input Properties
| Property | Description |
|---|---|
| ALLOWNOTE | True/False flag that indicates if agent is allowed to add notes with the booking |
| ALLOWCANCEL | True/False flag that indicates whether or not agents are allowed to cancel any existing bookings |
| BOOKINGSIZE | The number of consecutive free “slots” that are required to make a booking |
| BOOKING_COLOUR | The colour the titlebar will be on existing bookings |
| CONTACT_ID | The field or script variable that holds the contact ID |
| CONTACTINFO | The field or script variable any additional contact information should be taken from |
| CONTACTAREA | The field or script variable any location contact area restriction data should be taken from |
| LEASTBUSYFIRST | True/False flag to indicate if the list of “owners” should show the least booked owner 1st |
| LOCATIONINFO | The field or script variable any location information should be taken from |
| LOGO_COLOUR | The colour of the logo/title strip along the top of the diary control |
| LOGO_IMAGEID | The ID of the image to be shown as the logo |
| LOGO_SHOW | True/False flag used to indicate if the logo should be shown on the diary viewer |
| LOGO_TITLE | A custom title that can be shown on the diary viewer |
| LOGO_TITLECOLOUR | The colour of the text on the logo/title strip |
| MENUBAR_SELECTEDCOLOUR | The background colour of the selected side menu item |
| MINDAYSFORWARD | The minimum number of days from “now” the booking can be made for |
| MENUBAR_COLOUR | The background colour of the side menu |
| PROJECT_ID | The field or script variable that holds the project ID |
| SHOWBOOKED | True/False flag used to indicate if the agent is shown any existing bookings for the customer |
Output Properties
| Property | Description |
|---|---|
| BOOKING_ENDDATE | The selected booking end date and time |
| BOOKING_OWNER | The "owner" the booking was made for |
| BOOKING_STARDATE | The selected booking start date and time |